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SHIPPING POLICY

Thank you for shopping with The Willows. To ensure you have the best shopping experience take a moment to review our processing times, shipping and delivery policies.

 

U.S. SHIPPING OPTIONS

4-8 business days: $5.95

3 business days: $8.95

1-2 business days: $24.95

 

PROCESSING TIMES

Orders placed after noon PST will ship within 1-2 business days. Orders placed after 12PM PST on Friday will ship out Monday.

TRACKING YOUR ORDER

Here is how you can stay up-to-date on the status of your order: 

Check your Email: Once your order has been shipped, we'll send you an email with a tracking number and a link to the carrier's website.
    Use the Tracking Number: Click on the tracking link in your confirmation email -or- go directly to the shipping carrier's website and enter your tracking number. This will provide you real-time updates.
      Contact Us: If you have any questions about your order, Contact our Client Services Team. We are here to help you every step of the way.